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Susan Trussell Privacy and Confidentiality Statement

Your privacy and confidentiality are important to my role as your counsellor and I will not talk about you or our sessions outside of the counselling room to ensure that it remains a safe place where you can bring your issues. 

There are two main exceptions to this confidentiality. Firstly, if I think that there is a possibility of serious harm coming to you or others and secondly, during my supervision sessions when client work is discussed. However, the focus is on my work and neither your name nor contact details are disclosed. 

I will collect contact details from you, your name, address, email, phone number and which GP you are registered with. These will be kept safe on paper in a locked file at my home and my electronic devices are password protected. I take brief notes of our sessions which will also be kept in a locked file. You may see these notes at any time, and these will be destroyed three years after our last session or earlier if you request me to do so.  Your paper contact details will also be destroyed after three years and emails, texts and messages will be deleted one month  after sessions finish. Children’s contact details and notes will be kept for 7 years after they reach 18 years old to comply with current legislation. 

I have appointed my supervisor as my clinical executor.  In the unlikely event that I am unexpectedly unable to continue working then she will have access to your details and will get in touch on my behalf. 

This information can be discussed when we begin working together and is also covered in a written contract which we both sign and keep a copy of. 

I am registered with the Information Commissioner’s Office, ref ZA309816